Welcome to the Crown Jules Website

Customer Service

Shipping & Delivery

Crown Jules merchandise is shipped USPS First Class Mail with Delivery Confirmation.

Shipping calculations:
Orders Up to $75.00   $6.95 Shipping
  Orders  $76.00 to $150.00   $8.95  Shipping
  Orders  $151 and above   $11.95 Shipping

Transit time 2 to 7 days. We ship to all 50 states.

For non-US/ Canada customers, We ship Express International $38.95 Shipping Cost
Countries included are:  England, Ireland, Scotland, Wales, Canada, Denmark, France, Germany, Japan, New Zealand, Netherlands, Sweden and Switzerland.

Customer will be responsible for International taxes and duty fees.

If your country is not listed above you may contact us via email or phone to request for shipment  availability.

We will gladly accept returns and exchanges on merchandise within 14 days of receipt.
    •    Items that have not been worn, used, washed, and/or altered.
    •    Item must be returned with original packaging and tags.
Original shipping charges non-refundable. 

Return Address:
Crown Jules
P.O. Box 7321

Cave Creek, Arizona  85327

We reserve the right to refuse a return or charge a restocking fee if these conditions are not met. We reserve the right to reject any return not postmarked within 14 days of receipt.

Unless there is a manufacturer's defect, or an error on our behalf, shipping costs are NOT refundable.

We are not responsible for lost, stolen, or damaged return shipments. We strongly encourage you to place insurance on any items you send back to us.  Upon your request and our receipt of the returned products, we will issue refunds for returned products.  We will return payment, less shipping charges, to you within 7 days of your request. We will only return store credit or payments in the manner in which they were made (i.e. if you paid with a credit card, the refund would be issued back to your credit card).